Your New Patient Portal: Healow
Manage Your GI Health – Anytime, Anywhere
We’re excited to introduce Healow, our new patient portal designed to make managing your digestive health easier and more convenient. Whether you’re at home or on the go, you can stay connected to your care… Securely and on your schedule.
With Healow, you can:
-
- 🔐 Securely message non-urgent questions, get updates, and communicate with your care team
-
- 📄 Access lab, procedure, and pathology results in addition to medications and visit summaries
-
- 💊 Request prescription refills
-
- 💻 Join telehealth visits from your mobile device or computer
-
- 💳 Make electronic payments and manage billing online
-
- 📈 Track health goals and stay engaged in your GI care
-
- And more! Scroll down on this page to view some of our top FAQs about our new Healow patient portal!
Visit the Healow site on your desktop, laptop, or smart phone browser! Click here
Download the Apple (iOS) app now! Click here
Download the Android app now! Click here
Patient Portal – Frequently Asked Questions
You can download the Healow app from the App Store or Google Play Store. The app is completely free to use!
- iOS (Apple Devices): Download Healow on iOS
- Android Devices: Download Healow on Google Play
Yes! You can access our patient portal through any web browser on your computer, tablet, or smartphone. The app is not required.
🌐 Browser Access: https://health.healow.com/GIcare
🌐 Browser Access: https://health.healow.com/GIcare
With the Healow portal and app, you can:
- Securely message non-urgent questions, get updates, and communicate with your care team
- Access lab results, medications, and visit summaries
- Request prescription refills
- Join telehealth visits from your mobile device or computer
- Make electronic payments and manage billing online
- Track health goals and stay engaged in your GI care
Creating your account is quick and easy!
Go to Create Your Portal Account and enter:
Go to Create Your Portal Account and enter:
- Your first and last name (as listed on your patient chart)
- Your full date of birth
- Your registered cell phone number
No worries! You can easily get assistance with your username or password through the app or web portal login screen. Click on the Trouble logging in? link and follow the prompts. Still need help? We’ll be happy to help troubleshoot with you: Call us at 717-761-0930.
Log into the Healow app or web portal, navigate to the left-hand menu, and open the Messages section.
- Select Inbox to view messages or compose a new one
- Explore other options in this section like Refill Requests and Lab Requests
Yes! The Healow app allows integration with the following health tracking apps:
- Fitbit
- Apple Health
- Google Fit
- DEXCOM
- iHealth
- OMRON
- QARDIO
- WelchAllyn
- Withings
The Healow portal and app help you to monitor key health data, including:
- Activity
- Blood Glucose
- Blood Pressure
- BMI
- Calories
- Distance
- Heart Rate
- Sleep
- SpO2
- Steps
- Temperature
Login to the portal or app, open up the left-hand menu, navigate to My Account, select Personal Information, and click Update Info. Need additional help? Send a message in your portal/app! Our phone representatives can also assist if you call us at 717-761-0930.
📍 Note: If your mailing address is different from your street address, please also update your street address under Edit Additional Information.
📍 Note: If your mailing address is different from your street address, please also update your street address under Edit Additional Information.
Log into the portal or app, open the left-hand menu, go to My Account, then select Personal Information and click Update Info.
Scroll to the bottom to find the Additional Contacts section.
If you’re unable to make your preferred changes, please send a message in your portal/app, or call us at 717-761-0930 and we’ll assist you.
You can update your pharmacy through the app or portal. Open up the left-hand menu, navigate to My Account and choose Additional Information. Click Update Info to find your pharmacy.
If you cannot locate your preferred pharmacy, please send a message in your portal/app, give us a call at 717-761-0930, or let us know at your next visit.
You can make these updates through the app or portal. Open the left-hand menu, navigate to Questionnaires, then select Surgical and Allergies to update your records.
Need additional assistance? We’re happy to help. Send a message in your portal/app, contact us by phone at 717-761-0930, or discuss this with your care team during your next visit.