Professionals - The founder of Jackson Gastroenterology is Frank
W. Jackson, MD . He has retired from practice but his philosophy
and personal signature remain. F. Wilson Jackson,
MD, Steven P. Siegelbaum, MD, Paul G. Lacey, MD John J. Michel, DO and David
S. Mize MD carry on a team oriented approach to our patients' care.
Nurses are highly proficient in taking medical history, outlining physician
prescribed therapy and explaining medical disorders, diseases, diets
and drugs. (See Patient Education section) The nurses are often the
first line of contact for patients. Whenever possible, a nurse interviews
the patient first, then the physician evaluates the patient and, finally,
there is a group meeting with nurse, patient, family and physician when
needed.
Tina Navitshy, CRNP, Danielle Oakes, CRNP and Lisa Stokes, CRNP are certified nurse
practioners. They also evaluate new and established patients and are very
knowledgeable in many gastrointestinal and liver disorders.
Patient Communication - We strive to provide prompt and accurate
communication between patients and ourselves. Whenever possible, we
encourage patients to communicate with the physician by email: Dr.
Jackson, Dr.
Siegelbaum, Dr.
Lacey, Dr. Michel or
Dr. Mize. Each physician works
directly with a primary nurse to address medical problems, telephone
calls, email, or other patient inquiries. They meet every day and
review whatever questions or concerns there may be.
Family Doctor - Since our role is to provide specialized care
in gastroenterology, you will still need your family or personal doctor
for other medical problems. After your evaluation here, you will be
referred back to your primary care physician. If you need regular treatment
by a gastroenterologist, we will continue to manage the gastroenterology
problem with your physician's approval. We will provide regular detailed
reports to insure the best care and communication. You will usually
receive a copy of this report.
Second Opinions - Occasionally, a medical problem is unique
or rare. There may be questions about the best approach to a disorder.
Under these circumstances, we are eager to get additional opinions from
whomever and wherever will best serve each patient. For example, we work
closely with the University of Pittsburgh for liver transplants, with
Thomas Jefferson University for difficult endoscopic procedures, with
a research physician in Nashville, TN for some esophageal disorders,
and with Johns Hopkins on difficult inflammatory bowel disorders. If
you ever think a second opinion would be helpful, please, by all means,
mention it.
Endoscopy - The ability to visualize the inside of the intestinal
tract has revolutionized gastroenterology. We can now see the problem
in the stomach or colon, take pictures and biopsies, and remove polyps.
These exams are done under mild sedation administered by a certified
registered nurse anesthetist. In urgent circumstances, exams of the
upper intestinal tract (esophagus and stomach) may be done on the first
office visit so as to provide an immediate diagnosis. Colonoscopy, the
exam of the colon or large intestine, requires a very clean bowel and
is usually scheduled at a subsequent date. Click the Procedure
section under the Patient Education
portion of this web page to learn about specific procedures. Adjacent
to Jackson Siegelbaum Gastroenterology's west shore location is West
Shore Endoscopy Center, where most endoscopies are performed.
Patient Education - A patient's understanding of his or her
disease and the recommended treatment is crucial to effective medical
therapy. The more a patient knows about their disorder, the better the
result. So, all patients receive printed information about their disease,
diet, and drugs. The Patient Education
section on this web site has all of this information available as well.
Dr. Frank Jackson has written most of this material, and has edited
the diet information. We welcome your comments and questions. At the
end of the Patient Education section,
you can link to additional sources throughout the world. Browse to your
heart's content.
Comfort - The decor throughout the office has been designed
to be comfortable in every way possible. Much of the bric-a-brac and
artwork are from local people. We like books and not dog-eared magazines.
We particularly dislike making patients wait and we do everything we
can to conserve your time.